ShieldBACKUPS Storage: Retention & Limits

ShieldBACKUPS uses smart retention and off-site storage to ensure efficient use of backup space. A fair use policy helps avoid overloading the system, and you will be notified if your backups are paused due to excessive size.

Here’s how it works:

Backup Retention Policy

Backups are kept based on a fixed retention schedule to balance data availability and storage usage:

• All backups are retained for the most recent 7 days.
• Weekly backups are stored going back 12 weeks (approximately 3 months).

This policy ensures you have access to recent and longer-term backups.

Storage Location & Security

All backups are stored offsite on Shield Security’s secure cloud infrastructure, separate from your website’s server. This means:

• Backups are not stored in your local /wp-content/ directory.
• You access backups only through your Shield Security PRO account.
• It is highly recommended to enable Two-Factor Authentication (2FA) on your Shield Security account for added security.

Backup Size & Limits

Backups include your site’s files and database but are subject to storage limits to ensure performance and reliability.

• ShieldBACKUPS uses efficient storage and transfer protocols to keep backups manageable.
• There is no need to configure external cloud or storage services; everything is handled securely within Shield Security’s infrastructure.
• On average, all sites on your account should be no larger than 10GB. This should comfortably cover 99.9% of sites, but if your sites are extraordinarily large, please contact us to discuss this further.

Managing Your Backup Storage

You don’t have to manually delete backups; the retention policy automatically removes older backups beyond the set retention period.

If you want to download your latest backup files, you can request a ZIP download via the Shield Security PRO interface and receive an email with a link once ready.

Summary

ShieldBACKUPS’ retention and storage policies provide a secure, automated, and efficient way to manage your backups. By storing data offsite and enforcing clear retention limits, ShieldBACKUPS ensures your backups are safe, accessible, and do not overload your storage.

If you encounter storage-related issues, see Troubleshooting ShieldBACKUPS. Also learn how large sites are handled in this article here.

Need Help?

If you need any further clarification or support with backups, don’t hesitate to reach out to us.

For more details on ShieldBACKUPS, read our release blog article here.