How to upgrade your ShieldPRO license subscription
To upgrade your existing ShieldPRO subscription (add more licenses to your existing plan), please follow these steps:
Log into your account on the main site here:
Select My Upgrades section:
- Click to 'Upgrade License' for the new plan you need.
- Select the site license pack you want and proceed through the checkout just as you did before.
Important: The price you pay at checkout when you're upgrading is the pro-rata cost to upgrade. It is not the full price of the subscription when the renewal occurs. The checkout will outline these costs clearly.
Note: If you, for example, want to upgrade from x1 to the x3 site license subscription, the upgrade price is calculated pro-rata, taking into account the price also paid for the original subscription. Rather than create a new subscription, the system will update the original subscription and replace it, in this case, with a new 3 site license subscription.