Malware file ignored through ShieldNET
When Shield reports a file as being malware, and it actually isn’t, this is called a false positive.
When the Malware scanner identifies a false positive malware file, and each time you mark it as ignored in scan results...
... it sends that as a "false positive" signal to ShieldNET, so that in the future it probably won't be picked up on the scans.
When you receive email alert report that there is a malware file detected...
... and there is nothing about that file in your audit trail (file was not deleted automatically). This file isn't showing up in scan results either.
That means that you've probably already ignored it and that sent the signal to ShieldNET that a file was a false positive. It won't be picked up by the scan any longer.